Welcome to FixFlowMedia! These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website fixflowmedia.ca or any of our services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our Site or services.
We may update these Terms from time to time, and it is your responsibility to check for updates. Continued use of the Site after any changes constitutes your acceptance of the new Terms.
Eligibility
To use our services, you must be at least 18 years old, legally capable of entering into binding contracts, and agree to comply with all applicable laws and these Terms. We reserve the right to refuse service to anyone for any reason at any time.
By submitting your information through our website, booking a service, or interacting with our platform, you consent to receive communications from fixflowmedia, including:
Service updates and confirmations
Marketing and promotional emails
Important notices related to your account or our services
You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link included in each message. Please note that we may still send essential service-related messages (such as confirmations or billing notices), which you cannot opt out of as long as you are an active user.
We comply with all applicable email communication laws, including Canada's Anti-Spam Legislation (CASL).
Services Provided
fixflowmedia provides AI automation solutions, including but not limited to chatbot development, CRM and lead automation, workflow optimization, and third-party software integrations. We may update or discontinue any of our services at any time without notice or liability.
Account Registration
Some features of our services may require an account. When creating an account, you agree to provide accurate information, keep your credentials secure, and notify us of any unauthorized use. You are responsible for all activity under your account.
Payment and Fees
For paid services, you agree to pay the fees and applicable taxes. Payments are processed through third-party providers and subject to their terms. All sales are final unless otherwise stated. Late or missed payments may lead to service suspension or termination.
Intellectual Property
All content on our Site — including software, logos, text, and visuals — is the property of fixflowmedia or its licensors. Unauthorized use, copying, or distribution is strictly prohibited.
User Conduct
You agree not to use our services for any unlawful purpose or in a way that interferes with their normal operation. Prohibited actions include attempting unauthorized access, distributing malware, or reselling our services without permission.
Confidentiality
You agree to keep confidential any proprietary or sensitive information shared with you through our services. Similarly, we will protect your business data and will not disclose it unless required by law.
Third-Party Integrations
Our services may integrate with third-party tools such as Google, Facebook, GoHighLevel, Stripe and more. We are not responsible for how these third parties operate or how they use your data. Use of such integrations is subject to the third parties’ own terms and policies.
Termination
We may suspend or terminate your access for violating these Terms, non-payment, or legal obligations. You may cancel your account at any time. Upon termination, your access and associated data may be permanently removed.
Disclaimers
Our services are provided "as is" without warranties of any kind. We do not guarantee that they will meet your needs, be error-free, or deliver specific outcomes. Use of our services is at your own risk.
Limitation of Liability
fixflowmedia is not liable for any damages arising from the use or inability to use our services, including lost profits, business interruption, or data loss, to the fullest extent permitted by law.
Indemnification
You agree to defend, indemnify, and hold harmless fixflowmedia, its affiliates, and employees from any claims, losses, or liabilities arising from your use of our services or violation of these Terms.
Governing Law
These Terms are governed by the laws of Ontario. Any disputes will be resolved through arbitration or in the courts of Ontario.
Contact
If you have questions about these Terms, you can reach us at:
fixflowmedia.ca
Email: [email protected]
Phone: 647-563-4664